Gillrie Institute
PBS Systems, Inc

PBS Systems

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Vendor Info

PBS is a privately owned DMS vendor from Canada that mostly targets smaller to medium-sized dealerships in the US and Canada. The company’s newest Aristo DMS solution is on a single software and database platform. Unlike other DMS vendors PBS already imbeds an array of applications into the system including a Customer Relationship Management system (CRM). PBS does not offer stand-alone software that is compatible with other DMS solutions.

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Features

Vendor Reviews

GS

Grace S.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

Ease of use, bad on upgrades.

  • Pros

    Ease of use, easy to train staff on it.

  • Cons

    I think they grew too fast, not enough testing on upgrades. Lot's of issues every time an upgrade happens.

GS

Gayle S.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

Very little training

MB

Mary B.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

A lot oof things are marketed as "included" just check if the functionality of those items is what you expect

  • Pros

    All in one screens and ability to view anything relating to the customer in one click

  • Cons

    CRM is weak, Menu needs to be able to rate F&I products in order to function like a Darwin or Stone Eagle . This would truly make it "all in one"

JU

Joan U.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

very easy to work with

  • Pros

    customer service

  • Cons

    interface with 3rd parties

GM

Gerald M.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

Do not use PBS

  • Pros

    There are no pros

  • Cons

    PBS is a con job

MB

Mary B.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use