Gillrie Institute
CDK Global DMS

CDK GLOBAL

2.9

12345

(230)

Vendor Info

Creating Connections That Move Automotive Retail

Trusted by nearly 15,000 dealer locations, CDK Global connects you to world-class dealership software solutions that work together to help you reach your potential.

Features

Vendor Reviews

BC

Blake C.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

JP

John P.

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

Works pretty well for us but only because we have been on it for years

CG

C G.

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    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

We were down for 10 days. We never heard from CDK other than the boilerplate announcements and emails from corporate. They didn't send us an email to tell us we'd be back on. Just on day 11 it worked again.

  • Pros

    Manufacturer integration and the ability for it to be a "one stop shop". They have tons of features and products.

  • Cons

    Help when you need it is sorely lacking. Either they don't have enough people or motivated ones. This is my impression BEFORE the hack and 10 day outage. I do not feel valued as a customer at all, and we spend plenty.

CC

Christian C.

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

dB

dam B.

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

CD

Christopher D.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

The cyber incident has put a dark cloud over CDK.

AE