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Dealertrack

Dealertrack Technologies

3.5

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(97)
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Vendor Info

History

The company has a tradition in providing popular stand-alone applications for Sales and F&I (e.g. Salesmaker Desking, emenu F&I Menu), Digital Marketing (e.g. Dealer.com CRM and Website), and Inventory (e.g. AAX and ECarList). Dealertrack recently announced a major system upgrade of its integrated DMS solution that is only available as SaaS web solution (no onsite server available). With DMS 2.0 the company made major improvements in workflow, ease of use and mobility.

Contact Info:

Phone Number
888 485 6894
Website
dealertrack.com

PDF Link

Features

Vendor Reviews

VM

Vicky M.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

So

Simon o.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

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    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

It's archaic. We still have functions that are not turned on or working properly 3 years after we started using the DMS. We had a "Remote" install during COVID.

  • Pros

    It hasn't been hacked yet.

  • Cons

    Certain Functions or features don't work. It's difficult to pull reports.

EK

Eve K.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

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    1 2 3 4 5

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    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

The value for cost offered by Dealertrack is among the best

  • Pros

    The cost and reliability of the software

  • Cons

    Integration of other Cox products with Dealertrack is disappointing. The lack of executive summary reporting and forecasting

AW

Aleesa W.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

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    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

Just switched from R&R to Dealertrack. The reporting for Dealertrack is terrible. Hard to run a store this way!

  • Pros

    Price

  • Cons

    Too many to list. Horrible for accounting!

CC

Chuck C.

  • Overall Rating

    1 2 3 4 5

  • Ease of Use

    1 2 3 4 5

  • Features & Functionality

    1 2 3 4 5

  • Customer Support

    1 2 3 4 5

  • Value for Money

    1 2 3 4 5

  • Ease of Deployment

    1 2 3 4 5

Reviewed 2 years ago

JG

Joey G.